We all love a seamless and relaxed airport experience while traveling. Enjoying a relaxed layover, sipping your favorite coffee at the lounge when your baggage is taken care of, not having to worry about the long winding queue for your documentation, and personal assistance till the time you leave the airport! With Frankfurt’s airport assistance services, this doesn’t cease to be a dream but a reality that we want you to indulge in.
Everything is taken care of with our tailor-made airport service solutions. This includes an exclusive meet and greets service, airport special assistance, baggage handling, fast-track, VIP airport assistance, VIP concierge services, and many more. All the services are curated to meet the needs and demands of passengers depending upon their special needs, age, and several other factors. We offer a full-fledged assistance service that ensures you the best and most relaxed airport experience.
Why Choose Frankfurt’s Airport Assistance Service?
Frankfurt offers you world-class assistance services from the time you arrive at the airport. As the 4th busiest airport in Europe, we offer you a range of meet and assist services on arrival, connection, as well as departure flights. Our well-trained staff will escort you before departing, after landing, or even during a layover, ensuring that everything goes smoothly. We also offer a personal guide service that is tailored to meet your unique needs and requirements.
Moreover, yet another benefit of choosing an airport assistance service in Frankfurt airport is our escort service for groups of four or more who might require assistance with transfer connections. Our dedicated, highly professional team strives to offer you a VIP experience in its fullest form by managing all your travel needs, allowing you to just relax and enjoy your visit.
Well, here are a few more reasons to choose Frankfurt’s Airport Assistance Service that are just hard to resist!
Services – On Departure, Arrival, and Connection
By choosing Frankfurt’s airport assistance service we take care of all your needs, starting from your departure, to arrival, and even connection.
On arrival at our airport premises, our English-speaking greeters would meet you at the air bridge (jetway, aerobridge tube). They would assist you with any passport and visa control and further escort you to the baggage and customer arena. Moreover, they will also help you find your driver as well as assist you in checking in for your next flight in case you have a scheduled connecting flight.
While on departure, the staff will contact your driver, and further assist you through check-in and immigration. They will also assist you to your airline lounge or boarding gate.
Finally, for connecting flights, the assistant will meet you at the air bridge from where you will be guided and escorted throughout the arrival, departure, and transfer process required for your connection. And further, they will lead you to your specific airline lounge/ or the boarding gate.
The Meet and Greet Service
Frankfurt serves over 300 destinations across five continents, which makes it one of the best airports with the most direct routes in the world. Therefore, we offer world-class customer service ensuring that each passenger who chooses Frankfurt enjoys a hassle-free airport experience.
Our Meet and Greet Services are available at all terminals. The welcoming staff will meet you at the airbridge and further will fast-track you through all other airport formalities. It starts with a warm welcome at the airport where the hostesses will greet you with a smile and a personalized name board. You will also have exclusive access to dedicated immigration counters along with assistance for immigration formalities, custom clearance, access to the lounge, luggage assistance with porters, and finally transportation upon arrival or departure.
Skip those long winding queues and experience the warmest and smoothest airport experience with a special welcome on every flight.
Fast Track Service – Passport And Customs
With our fast-track service, we ensure you a quick arrival, a seamless departure, and a hassle-free connection. Moreover, to avoid the hurdles of lines at passport control and custom clearance our professional representative would walk you through all the fast-track processes, saving you valuable time and energy.
Ultimate exclusiveness, individual space, privacy, and discretion that’s the promise of the VIP services at Frankfurt. We start by welcoming you to our private VIP parking, from where you will be escorted to our luxury lounge, bypassing the usual buzz in the terminal. You can enjoy your stay in our classy and elegant lounge arena that includes all amenities, gourmet foods, and beverages.
Additionally, if you choose to relax in complete privacy or even invite business partners for a scheduled meeting, we offer you an array of choices for an exclusive suite. You can also book a fully-fledged conference lounge at your disposal. In the meantime, all the required formalities will be managed by your personal service managers before you are chauffeured directly to the aircraft in our exclusive luxury limousines.
Moreover, if required we are happy to put together an individual service package customized to your needs and wishes.
Stopping to collect your baggage might take up a whole lot of your time and energy. By choosing the airport assistance service in Frankfurt airport, you can make the most out of your trip by leaving the duty of baggage collection with us. Additionally, we also provide porter services for collecting luggage from your vehicle to the check-in counter on pre-bookings.
Apart from all the services we provide, Frankfurt also offers support for passengers with reduced mobility. According to the EU-Regulation 1107-2006, the FraCareServices GmbH provides support to all disabled passengers and travelers with reduced mobility. The mobility service can be requested and arranged by contacting the airline or travel agency 48 hours prior to departure.
Want to relax in our elegant lounge without worrying about missing your flight? We hear you! Our representatives will continuously monitor your flight timing and will keep you updated. So you can relax, sip your favorite drink, and enjoy while our assistance service takes care of all the other tasks.
With our comprehensive range of assistance and services, we strive to make the passenger experience stress-free travel. Forget about all the airport heck and enjoy your time at the beautiful airport. Departure or arrival we promise to send you with a smile on your face.