MEET AND GREET

Our meet and greet services which are available at all the terminals will surely give you the ultimate airport experience. The meet and greet services becomes a necessity for you because it facilitates your travel experience by guaranteeing a quick, seamless, contactless and safe journey by providing a personal assistant who receives you and takes you through all the procedures to fast track your airport journey. We help you with all the paperwork and formalities at the check-in, immigration and the Covid-19 check without having to wait in the long queues.

BAGGAGE HANDLING

One of the many things that are a source of stress for a traveller is the baggage process starting from moving them to the airport, checking them in upon their arrival to uncertainty if a bag is lost. By choosing Universal airport assistance you can relax while our efficient team takes care of all your baggage duties. You can also avail the porter services for moving your luggage from the car to the check-in via pre-booking.

AIR CHARTER SERVICES

A private charter journey is your perfect solution for problems like unsuitable departure times or a narrow selection of airport destinations which might create a stressful travel experience. Here, with Universal airport assistance, you can schedule a departure time that is most suitable for you. Also, we have access to a larger number of airports hence a quicker trip and lesser hours of road travel. Universal airport assistance helps you make your journey luxurious and hassle-free with our quintessential aircraft charter services

LOUNGE ACCESS

The accesses to luxurious airport lounges are one of the main attractions of our meet and assist services. You can relax and enjoy some yummy food, take a nap or indulge yourselves in some meetings or business calls while everything is taken care of by our assistants and they will then accompany you to the departure gate to board your flight without the usual buzz in the terminals.

VIP & FAST TRACK SERVICES

Speeding up your airport procedures and formalities has become a major concern during this pandemic. In the peak of Covid-19, contactless solutions to avoid the crowd are made sure by Universal airport assistance through our fast track services. We ensure you a quick arrival, a smooth departure and a stress-free connection as our representatives will walk you through the passport control and custom clearances.
While the traditional airport experience cannot meet the needs of different travellers, our VIP suites offer tailored services to our prestigious customer segments. Our guests are invited to indulge in the relaxing atmosphere of the airport VIP lounge, which includes all amenities foods and beverages. Right from welcoming you from the VIP parking to escorting you to the classy lounges and then to the departure gate or the chauffeured car, we promise to make your journey nothing short of luxurious and who doesn’t like the feel of a celebrity?

AIRPORT TRANSFERS

Universal airport assistance provides you with a smooth transfer experience to and from airports, hotels, or any preferred location. Our premium taxis with customer-friendly drivers are well equipped for high-quality, trustworthy and safe travel. Our drivers pick you up on time and we always check for flight delays so that you can save your precious time. With flexible payment methods, an easy cancellation policy and fixed rates, our airport transfer service will surely make your journey peaceful.

UPGRADE AND RE-BOOKING

Last moment rushes which cause stress to the traveller can be efficiently sorted out by our experienced team members. Give us a call and our professional representatives will help with upgrading the travel class in any case or even re-booking a flight in case of cancellation of flight, changed plan or a missed flight.

CHECK-IN ASSISTANCE AND SPECIAL ASSISTANCE

In order to avoid long lines at the check-in counter, Universal airport assistance representatives will make sure your boarding pass is ready and will guide you through the check-in procedures. Everything from seat selection to boarding will be systematically handled by our team.

Special assistance is provided to differently-abled persons, people with reduced mobility or elderly people. They shall be equipped with a wheelchair if needed and our employees can help you with baggage collection and security procedures.

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Jeddah Airport (JED) also known as the King Abdulaziz International Airport (KAIA) is the third largest and busiest airport in Saudi Arabia. It is named after the founder of Saudi Arabia, King Abdulaziz Al Saud, KAIA serves as the gateway for Hajj and Umrah pilgrims visiting the Holy Mosque of Makkah.

The airport has four terminals. North Terminal caters to international passengers and Terminal 1 handles both domestic and international flights with separate check-in as well as a boarding area for them. South Terminal is currently closed. The fourth and most important terminal is the Hajj terminal, being the Makka Air Gate, it is one of the largest terminals in the world. It has the world’s largest cable-stayed fabric roofed structure with a unique tent-like roof. With more than millions of pilgrims passing through it every year, the terminal is expected to serve 43 million Hajj Pilgrims by 2035

Services, Facilities and Things to do on an Airport Layover

ATM’s And Cash Machines– Need Cash? Don’t worry, ATMs are now available at both Terminals, North Terminal, and Terminal1. Fees may apply. For international passengers, it is advisable to notify your bank before traveling and to check your bank’s fee schedule and daily withdrawal limit.

Banking sources and Currency Exchange– There are many banking options available in the North Terminal and Terminal 1. Passengers can use both Al Rajhi Bank and National Commerce Bank (NCB) for currency exchange and other banking services.

Shop Dine and Relax– Duty-free shops and gift shops are available. Want to grab a quick bite to eat? Or relax and enjoy a scrumptious meal? Feel free to explore and enjoy the excellent culinary skills at high-end or budget restaurants and coffee shops available at the airport. Lounge access is also available.

Pharmacy– Al Nahdi Pharmacy is located in both Terminals.

Free Wi-fi is available in North Terminal and Terminal 1. There is a large mosque in the airport in case you want to offer a prayer.

The Hajj Terminal provides an ever-increasing number of pilgrims with various facilities including a general information desk, airline information counters, banks, currency exchanges, prayer areas, rest areas, telephone facilities, restaurants, medical clinics, and first-aid services.

Travel Wisely, Discover Peace

Be it a first-time flyer, a child, a senior citizen, a group of people on holiday, or a corporate executive, UNIVERSALAIRPORTASSISTANCE.COM ensures you a safe and hassle-free journey. Our Meet and Assist team will provide them with a stress-free travel experience, taking care of all their travel needs.

We provide effortlessly and time-saving passage throughout the airport and assist you with Arrival, Departure, and Transfer Services. We offer personalized packages and an array of services including Meet and Greet, Baggage Handling, Air Charter Services, Lounge Access, VIP Fast Track Clearance, VIP Terminal, and Airport Transfer to make your journey a seamless, memorable experience.

Meet and Greet

Our representative will meet you at a previously specified meeting point, with the name board, to greet you and to take you to the required gate for departure or transfer.

Baggage Handling

Porter Services are provided for collecting luggage from your vehicles to the check in counter and vice versa in the event of airport transfers.

Lounge Access

Our representative will escort you to the airport lounge where you can just kick back and relax and enjoy the complimentary snacks and drinks.

VIP Fast Track Services

To provide a hassle-free travel experience by avoiding long queues at passport control and clearance, your assigned travel assistant will expedite you through the fast-track process.

Airport transfer

We arrange safe transfer options for travelers from the airport to their final destination. Whether it be a hotel or a local place of interest.

Dine. Shop. Explore

A plethora of restaurants and coffee shops are available with dine-in options. you can go on a little shopping spree, with our representative who can guide you, provided you have enough time and are in the mood to do some exploring.

If you are staying in Jeddah or have enough time to spare due to airport layovers you can visit some famous historical sites including the Gate to Makkah, which is a UNESCO heritage site.

Taking care of Hajj and Umrah Pilgrims

Are you worried that your elderly parents or relatives traveling to perform Hajj may find it difficult to manage on their own at the airport? Worry no more because we take extra care of the elderly focusing on providing them with a comfortable and safe airport experience. There is an independent Hajj and Umrah Terminal provided by the authorities. Whether you are here for your annual Hajj pilgrimage or an offseason Umrah pilgrim we promise to assist you in every way possible.

Our client-friendly assistance team strives to ensure you a personalized travel experience by managing all your travel details and letting you relax and enjoy your journey in peace.

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Why Choose Frankfurt’s Airport Assistance Service?

Frankfurt offers you world-class assistance services from the time you arrive at the airport. As the 4th busiest airport in Europe, we offer you a range of meet and assist services on arrival, connection, as well as departure flights. Our well-trained staff will escort you before departing, after landing, or even during a layover, ensuring that everything goes smoothly. We also offer a personal guide service that is tailored to meet your unique needs and requirements.
Moreover, yet another benefit of choosing an airport assistance service in Frankfurt airport is our escort service for groups of four or more who might require assistance with transfer connections. Our dedicated, highly professional team strives to offer you a VIP experience in its fullest form by managing all your travel needs, allowing you to just relax and enjoy your visit.
Well, here are a few more reasons to choose Frankfurt’s Airport Assistance Service that are just hard to resist!

Services – On Departure, Arrival, and Connection

By choosing Frankfurt’s airport assistance service we take care of all your needs, starting from your departure, to arrival, and even connection.
On arrival at our airport premises, our English-speaking greeters would meet you at the air bridge (jetway, aerobridge tube). They would assist you with any passport and visa control and further escort you to the baggage and customer arena. Moreover, they will also help you find your driver as well as assist you in checking in for your next flight in case you have a scheduled connecting flight.
While on departure, the staff will contact your driver, and further assist you through check-in and immigration. They will also assist you to your airline lounge or boarding gate.
Finally, for connecting flights, the assistant will meet you at the air bridge from where you will be guided and escorted throughout the arrival, departure, and transfer process required for your connection. And further, they will lead you to your specific airline lounge/ or the boarding gate.

The Meet and Greet Service

Frankfurt serves over 300 destinations across five continents, which makes it one of the best airports with the most direct routes in the world. Therefore, we offer world-class customer service ensuring that each passenger who chooses Frankfurt enjoys a hassle-free airport experience.
Our Meet and Greet Services are available at all terminals. The welcoming staff will meet you at the airbridge and further will fast-track you through all other airport formalities. It starts with a warm welcome at the airport where the hostesses will greet you with a smile and a personalized name board. You will also have exclusive access to dedicated immigration counters along with assistance for immigration formalities, custom clearance, access to the lounge, luggage assistance with porters, and finally transportation upon arrival or departure.
Skip those long winding queues and experience the warmest and smoothest airport experience with a special welcome on every flight.

Fast Track Service – Passport And Customs

With our fast-track service, we ensure you a quick arrival, a seamless departure, and a hassle-free connection. Moreover, to avoid the hurdles of lines at passport control and custom clearance our professional representative would walk you through all the fast-track processes, saving you valuable time and energy.

VIP- Services

Ultimate exclusiveness, individual space, privacy, and discretion that’s the promise of the VIP services at Frankfurt. We start by welcoming you to our private VIP parking, from where you will be escorted to our luxury lounge, bypassing the usual buzz in the terminal. You can enjoy your stay in our classy and elegant lounge arena that includes all amenities, gourmet foods, and beverages.
Additionally, if you choose to relax in complete privacy or even invite business partners for a scheduled meeting, we offer you an array of choices for an exclusive suite. You can also book a fully-fledged conference lounge at your disposal. In the meantime, all the required formalities will be managed by your personal service managers before you are chauffeured directly to the aircraft in our exclusive luxury limousines.
Moreover, if required we are happy to put together an individual service package customized to your needs and wishes.

Baggage Services

Stopping to collect your baggage might take up a whole lot of your time and energy. By choosing the airport assistance service in Frankfurt airport, you can make the most out of your trip by leaving the duty of baggage collection with us. Additionally, we also provide porter services for collecting luggage from your vehicle to the check-in counter on pre-bookings.

Mobility Services

Apart from all the services we provide, Frankfurt also offers support for passengers with reduced mobility. According to the EU-Regulation 1107-2006, the FraCareServices GmbH provides support to all disabled passengers and travelers with reduced mobility. The mobility service can be requested and arranged by contacting the airline or travel agency 48 hours prior to departure.

Flight Monitoring

Want to relax in our elegant lounge without worrying about missing your flight? We hear you! Our representatives will continuously monitor your flight timing and will keep you updated. So you can relax, sip your favorite drink, and enjoy while our assistance service takes care of all the other tasks.

With our comprehensive range of assistance and services, we strive to make the passenger experience stress-free travel. Forget about all the airport heck and enjoy your time at the beautiful airport. Departure or arrival we promise to send you with a smile on your face.

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Geneva Airport

Geneva airport is the international airport of Geneva, located in the second most popular city in Switzerland. This airport serves as the hub of Swiss international air lines and easy jet Switzerland. The airport lies within Swiss territory but its northern limit runs along the Swiss French border and the airport can be accessed from both countries. Geneva Airport has one single, concrete runway, which happens to be the longest runway in Switzerland. It is a major hub for various airlines such as budget carriers EasyJet and Vueling for example, but is also used by carrier Swiss International Air Lines.
This airport provides two passenger terminals. Terminal 1 is usually referred to as the Main terminal and it has 5 different piers: A, B, C, D and F, of which pier A and some of the gates at pier D are used for Schengen routes. Gates at pier B and C and various gates at pier D are designated for flights outside the Schengen area.
The airport is surrounded by fields and flanked on one side by the Jura Mountains. This large airport provides almost all the facilities inside the airport includes food, shopping, traveling, bank etc.… Passengers have the use of more than 80 shops and restaurants which are open seven days a week all year round. Long- and short-term parking with both covered and open-air car parking facilities, bus services are also provided. It is possible to check-in online, cutting down on the waiting time at Geneva Airport. There are banks, various ATM’s dispensing cash, currency exchange desks, a tax refund counter and a counter where travelers cheques can be redeemed for cash also. This old airport was featured in The Adventure of Tintin-The Calculus Affair.
A passenger happens to arrive at this old and large airport of the country, it is very obvious that they will get confused and going to be difficult. Here the Geneva Airport Assistance is your guide to move smoothly from the flight gate to the terminal exit. There are professional experts trained to meet your every requirement.

Our Services in Geneva Airport

Universal airport assistance offers the most customer-friendly, professional, and anytime airport assistance, meet and greet, baggage assistance, check-in assistance. Fast track and airport transfer services to passengers across worldwide. Universal airport assistance provides world class assistance service to its customers. This assistance service is part of the largest airport assistance services among the 80 airports in 157 countries. With our experience and great team our services make every customer confident whenever they reach the airport anywhere.
Once you have landed in Geneva, Universal Airport Assistance service will pick you up and give all the support through airport according to your needs. Our airport assistance service team will design and manage a meet up and assist you throughout. They make passing through airport simple. They give all the support for the formal activities inside the airport and provide the best service to the passengers.
Universal assistance service provides first class service that includes fastest possible passage through immigration, security, check in with the personal airport assistance service. It ensures fast arrival, smooth departure and successful transit and connection. Our services include both pre booked and during emergencies too. Our local airport greeter meets you, help and escort you all the way between the flight and your car. This service will help bypass long lines, remove language barriers and all the care you need at the airport.
Person with disabilities or students need special support, especially at a large airport like Geneva, we ensure they experience the best service with us. If they want to visit a restaurant, notify the universal Assistance agent who will assist you with this. They will assist you to the nearest restaurant before the time permitted for the departure of the flight. Once you are finished, they will pick-you up at the right time and from the place agreed upon.
To enjoy a smooth and hassle-free Geneva International airport arrival service, Universal airport assistance will help you there. Our service provides comfortable and time saving experience at the airport. Customer’s happiness and their confidence are the key takeaways of motivation for working consciously through airport. Our trained experts give every support in order to make your airport journey easily.

The post Why You Should Choose Airport Assistance Services In Geneva Airport? appeared first on Universal Airport Assistance.

Even though fully vaccinated travelers are less likely to get infected and spread COVID-19, international travel might put them at risk for getting infected and possibly spreading some variants. Here all travelers need to pay close attention to country-specific pandemic precautionary protocols.

Before you travel make sure you understand and follow all airline and destination requirements related to travel, mask-wearing, testing, or quarantine. Otherwise, you may be denied entry and required to return back. Also, check the ongoing COVID-19 situation in your landing place. While traveling, wear a mask and also with no compromise have possible physical distance from the travel mates. Do not travel if you were exposed to COVID-19, you are unwell, you test positive or you are waiting for the results of the test. Also, don’t travel with someone who is sick.

Both fully vaccinated and unvaccinated people must get tested 1-3 days prior to your trip. If the viral test is negative, avoid masses and stay at least 2 meters away from everyone. Wash your hands often or use hand sanitizer. Don’t miss to check with your destination’s Office of Foreign Affairs or Ministry of Health for details about entry requirements and restrictions. If needed provide any required or requested health information and also check if your airline requires any health information, testing, or other documents.  For such services, there are organizations like Universal Airport Assistance with customer-friendly and professional airport assistance for passengers worldwide.

If you recovered from a registered COVID-19 infection within the last 3 months, follow all requirements and recommendations for fully vaccinated travelers except the test 3-5 days after travel unless you are symptomatic. Because people can continue to test positive for up to 3 months after diagnosis and not be infectious to others.

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The kiosks, which utilise happyhover and SITA Mobile Solution technology, are being trialled for contactless self-check-in and baggage drop.

The introduction of these advanced smart solutions is part of HIA’s ongoing efforts to safeguard its staff and passengers from COVID-19.

According to the airport, the happyhover solution uses infra-red technology to detect fingers as they approach a specific area of the screen to accept the intended customer action; eliminating the need to touch potentially infected surfaces.

In addition, passengers also have the option to conveniently use their mobile phones to control the kiosk screen using the SITA Contactless Kiosk Solution.

Passengers can simply scan QR codes that will connect their mobile phone via Wi-Fi to SITA Remote Control App. The App will display a touch-pad which the passenger can use to remotely control the mouse pointer on the kiosk screen. It also features a keyboard that passengers can use to type on the kiosk screen without touching it.

These latest additions to HIA’s suite of technologies offer convenient, intuitive and user-friendly interfaces that are easily deployed to reduce contact during self-check-in and baggage drop processes.

Hamad’s senior vice president for technology and innovation, Suhail Kadri, says: “We are continually looking for solutions that aid the wellbeing of our passengers and employees. Our solution ensures passenger comfort and peace of mind with their intuitive user experience, allowing a range of inputs and gestures.

“The introduction of these technologies at HIA not only fits well within our strategy of frictionless travel as a leading global digital airport but also reaffirms our commitment to rebuilding passenger trust in travelling through Hamad International Airport.”

Other health and wellbeing measures introduced at the airport this year include becoming the first gateway in the region to implement the C2 security screening technology at the transfer security checkpoint.

The move, it says, has enabled security personnel to detect and handle threats in passenger luggage without having to remove laptops and electronic devices and therefore avoiding the risk of cross-contamination.

Elsewhere, safety measures at its terminals have been enhanced with fully autonomous disinfectant robots and advanced thermal screening helmets.

HIA was also one of the first global airports to offer a contactless and paperless airport experience with the introduction of biometric identification technology, in addition to touchless elevator keys.

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